I had a stroke of luck a while back after an order that I had placed with Principles got cancelled (twice!) - they sent me a £25 voucher because I complained & explained that the item that I had ordered was for my wife as a Birthday present, and I had not received the e-mail letting me know that the item would not be arriving.

the other day I also got the following e-mail:

Quote:

We're very sorry we had to cancel your recent order on www.principles.co.uk. We have just completed upgrading our systems and unfortunately this caused a little disruption.

We'd really love to welcome you back to the website soon. As an apology for the disruption we would like you to ENJOY 20% OFF* your next order. To redeem this offer simply enter AUTUMNTREAT at the checkout.

Best wishes,
The Principles On-line Team

We don't have the budget to use the code this month, so I figured we'd post it here. The problem is that we don't know if the code was specifically for us or at the least those that had been e-mailed it, so it may not work for everyone, but hopefully it will.

Here are the terms:

Quote:

* This offer is valid until 30th September 2008, is available on-line only and can not be used in conjunction with any other offer or promotion.

Hope that's good for some people here.

Check for discount codes to use at www.principles.co.uk